While our customers come in all shapes and sizes they all face the same daunting challenge – anybody creating a mold is participating in a product launch which requires a lot of focus and work.
Our goal is to support our customers by making this process simple, safe, and drama free.
From start to finish we will manage your project differently than our competitors. It starts with our focus on production planning to make sure that we're directing you in the right area rather than trying to sell you something that might not be what you need. Pricing options are clear and guaranteed. Your mold will have a customer service representative assigned to update you twice a week on the progress, which will go quickly. One the mold is ready to run we'll assist you with sampling and testing. We can help you find the production facility that is the most beneficial to your production goals, communicate with them to make sure that the mold is configured properly for their machines, and handle transportation for you.
Our factory is located in ShenZhen China however our offices are located in California. This allows us to span the gap between communication, coordination and payments in a way that allows customers based in the USA and Europe to expect service, updates, and have the financial safeguards that are generally accepted in their business communities while benefiting from the cost, quality, and network of the world's largest manufacturing center.
We build injection molds. That's our focus and nobody is better than us. This is a critical step in manufacturing, it needs proper attention.
Your project, volume, materials and set-up are all unique, we'll spend the time to educate you about what type of mold you'll need.
Only after configuring the mold and deciding on features are you actually ready for final design validation. This step is critical to making sure that you realize the value and functionality of the mold and is impossible to do without the input of the mold-maker.
We see no reason to delay you getting to market. Nobody can beat our speed, we're passionate about getting things done efficiently.
Your mold is your mold. That sounds simple, and it is. It's your mold and your project and you maintain all rights to do whatever you need with it.
Nobody likes a mystery. Before we start you'll get a detailed list of steps, schedule, and a sampling plan – during the process you'll have regular updates and pictures.
You hate the phrase “change order” and so do we. The expectations set up will be accomplished, we'll guarantee your results.
Our cutting process allows us to use EDM in most cases, this means that we can cut hardened steels than give you the highest quality possible. Attention to parting lines, sliders, pins, and gates will give you a beautiful part in a long lasting mold.
All molds have a warranty up to 1 million shots and a pro-rated warranty up to 5 million shots. We stand behind our work.
We won't be undersold. As long as the mold features are comparable we'll beat our competition by 15% or more. We'll deliver quality, speed and value.